Frequently Asked Questions

Please read our FAQ before sending us a message.

SG BEAUTY make use of locker-to-locker service with Pudo and Courier guy throughout South Africa.

FREE delivery for orders over R1800.
Courier fee varies between R60-R200 depending on size of order, this information will be applied when orders are placed.

Credit Card Payments
Debit Card Payments
Bank Transfer – Once an order has been placed, you will receive a VAT invoice with our bank details.

Once payment has been received and your order packed and invoiced, you will receive an email with your VAT invoice attached, also showing your waybill number and the courier contact details. Please use your name and Order Number as a reference when making payment.

• 2-7 working days
• We do not offer same day deliveries
• The courier service is not able to accept cash
• Payments need to be confirmed before shipment is arranged

Please ensure someone is available at the delivery address given, If your package was not delivered due to someone not being available, we will not be held responsible to contact the courier service and make alternative arrangements and your behalf. Courier contact details will be given to you, to make further arrangments.

There certain areas that may attract a surcharge,  Eg: farms and rular areas with no street address. You are however welcome to collect or send your own courier.

Clients outside of South Africa. Please arrange your own courier service for delivery . We will assist to our best ability to meet you half way.

Yes, it is sent via our online order system as soon as your order is placed.